Returns & Exchanges
We want you to love your K-Beauty routine, but if a product isn't the perfect match for your skin, you can return it within 30 days of receipt. Our hassle-free process ensures your journey to glowing skin remains completely stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Products
Carefully place the items in their original packaging to ensure they are protected during transit back to our warehouse.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing